When It’s Time for Professional Help
- You can't login to your WordPress admin panel
- Your WordPress site is redirecting to another website
- You've been told Google no longer lists your website (blacklisted)
- Your WordPress site contains links to a strange website
- Google is marking your website as dangerous
- Your hosting company sent you an email telling you there's a problem
- Your website is showing an odd message instead of the home page
- Your website is down, removed by hosting
- Your website says you have updates that need to be done, but are unsure if you should
- Your website loads slow or shows a 500, 501, 503, or 504 error
- You're really busy and don't have time for this stuff
How did this Happen?
- Poor choice of passwords, using Admin as a user name.
- Outdated, insecure or untested Plugins
- Insecure file transfer settings, password, user names. bad hosting!
- Server level vulnerabilities. bad hosting!
- Something snuck in from your home computer (less likely)
What to do about it
- Back up everything and look at htacess and wp config
- Replace most of your wordpress files
- Reload content if needed
- Reinstall if needed
- Add security plugins and set up
- Remove black listing
- Talk to hosting, have them dig deeper
- Have a third party security company look at it
Good practice for wordpress websites
- Use generated passwords and difficult-to-guess user names
- Install only reputable plugins and update them regularly
- Set up a firewall, with a reputable wordpress plugin or as a service of your hosting
- Set appropriate file permissions on your web server
- Keep the computer you use to work on your web site clean and well maintained. Use antivirus and malware software.
- Use google analytics and website monitors to keep an eye on your website.
- Run regular back ups